Our mandate

What this website is — and is not

This site was built to help readers understand, in plain language, how credit management, debt collection and receivables processes generally work, and the terminology used across the industry. Our role is limited to explaining these concepts clearly and neutrally.

We do not manage any individual's or business's actual debts through this website, we do not pursue collection on behalf of any creditor here, and we do not offer personalised financial or legal advice. Where a visitor is facing an actual dispute, we recommend consulting a licensed adviser or the relevant authority.

Colleagues discussing financial documents in a bright office
Operating principles

How we work

Neutrality

Our published material does not favour any creditor, debtor or collection provider. We describe concepts generally, not as marketed by any single firm.

No cost to visitors

Every page on this website is free to access. We do not sell subscriptions, premium content or recovery services.

Plain language

We translate technical credit and collections terminology into explanations a non-specialist reader can follow.

Company details

Registered information

Registered nameCREDIT NETWORK & FINANCE S.P.A.
Registered addressVia Flavio Gioia, 39, 37135 Verona, Italy
General enquiriessupport@cienneffe.org
Telephone+39 045 876 0011
Nature of activityPublication of informational content on credit management, debt collection and receivables
Services offeredNone paid; all content is provided free of charge for informational purposes

Not a substitute for licensed advice

Nothing on this website constitutes legal, financial or debt-recovery advice, and nothing here creates an advisory or client relationship of any kind. For an actual case, consult a licensed adviser or the relevant authority.

Want to know more about how we work?

Our information desk is happy to point you to the right resource.

Contact us